Fidelity Services Group:Branch Receptionist

LOCATION : Roodepoort, Gauteng

JOB TYPE : Permanent

Job Details


FSS Robertville

Minimum experience


Company primary industry

Security and Investigations

Job functional area


Job Description

Robertville – Branch 452 – Johannesburg South

The above position is available at our Johannesburg South Offices based in Robertville. The purpose of this position is to ensure a professionally and efficiently run switchboard and reception at all times as well as to control access to the premises.  The Position will be reporting to the Branch PA.

Minimum Requirements:

  • Preferably matric qualification
  • 1 – 2 years experience in the security industry
  • Good language proficiency
  • Strong interpersonal and communication skills
  • Diplomacy and tact when interacting with both internal and external people
  • Good telephone etiquette is required
  • Advance computer literacy

Key Performance Areas: (not totally inclusive)

  • Answering the telephone
  • Routing calls to relevant people and taking messages
  • Welcoming visitors in a professional and efficient manner
  • Ensuring a neat Reception area at all times

Core Competencies:

  • Communication skills
  • Reliability
  • Customer service focused
  • Time management
  • Flexibility

Other personality attributes:

  • Pressure tolerant
  • Good interaction skills
  • Negotiation skills
  • Honest
  • Reliable

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful


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