80 Hour Service Consultant Job Opportunity at Nedbank

The Nedbank 80 Hour Service Consultant position in Germiston is a good opportunity for candidates interested in banking, customer service, and digital banking support.

Job Summary

  • Position: 80 Hour Service Consultant
  • Company: Nedbank
  • Location: Germiston
  • Industry: Banking & Financial Services
  • Closing Date: 26 May 2026
  • Employment Type: 80 Hour Position
  • Career Area: Client Service & Sales

Main Duties

Customer Service

You will:

  • Help clients with banking services
  • Assist customers using ATMs and self-service devices
  • Support online and mobile banking
  • Help clients download and use banking apps
  • Resolve login and digital banking problems

Cash Handling

You may also:

  • Process deposits and withdrawals
  • Handle transfers and forex transactions
  • Balance ATM cash
  • Maintain banking materials and branch stock

Compliance & Security

You must:

  • Follow banking procedures
  • Prevent fraud
  • Verify customer information correctly
  • Report cash discrepancies immediately

Minimum Requirements

Qualifications

  • Diploma qualification
  • Advantage: Higher Certificate in Banking Services (NQF 5)

Experience

1–2 years experience in:

  • Retail banking
  • Customer service
  • Cash handling
  • Digital banking support

Forex experience is an added advantage.

Skills Needed

Nedbank is looking for candidates with:

  • Good communication skills
  • Customer service abilities
  • Problem-solving skills
  • Teamwork
  • Banking knowledge
  • Ability to work under pressure
  • Technology and digital banking confidence

Why This Job Is Valuable

This role can help you gain:

  • Banking industry experience
  • Exposure to digital banking systems
  • Customer service experience
  • Career growth opportunities in financial services

It is especially suitable for:

  • Young professionals
  • Candidates with retail or banking experience
  • People interested in long-term banking careers

Application Information

  • Closing Date: 26 May 2026
  • Recruitment Contact: +27 860 555 566

You can apply through the official Nedbank Careers platform.