Lancet: Admin Clerk / Receptionist
Reference No: 1004076
Position: Admin Clerk / Receptionist
Location: Randfontein Private Hospital
Job Type: Permanent
About the Role:
An exciting opportunity has opened up at Randfontein Private Hospital for a qualified individual to join their team as an Admin Clerk / Receptionist. The role involves administering, capturing, and distributing samples while maintaining high standards of customer service and operational efficiency.
Key Responsibilities:
- Administer sorting and distribution of samples according to SOPs.
- Process sample registration and handle queries.
- Dispatch specimens and monitor report delivery timelines.
- Perform hospital rounds to collect samples and distribute reports.
- Handle administrative queries and customer complaints.
- Track courier deliveries of samples to ensure timely processing.
- Investigate and resolve bottlenecks in pre-analytical processes.
- Maintain a clean working area and prepare equipment.
- Monitor stock levels and facilitate delivery to doctors’ rooms.
- Represent the organisation professionally with clients and medical professionals.
- Manage the reception area, direct clients, and offer excellent customer service.
- Receive cash payments and handle banking in line with SOPs.
- Scan patient forms and resolve scanning issues as per procedures.
- Adhere to Lancet’s uniform protocols and ensure compliance with policies.
Qualifications and Experience:
- Grade 12 or relevant NQF Level 4 qualification (BSc Degree advantageous).
- 0–1 year of relevant working experience.
- Computer literacy and familiarity with laboratory information systems.
Skills and Competencies:
- Excellent administrative and organisational skills.
- Ability to work under pressure and as part of a team.
- Strong attention to detail and customer orientation.
- Empathy, patience, and ability to handle nervous/distressed patients.
- Strong interpersonal and communication skills.
- Business numeracy and telephone etiquette.
Compensation:
Salary will be commensurate with qualifications and experience.
Additional Requirements:
- Adherence to Lancet’s vaccination policy, including proof of full vaccination and willingness to receive boosters as required.
Closing Date:
1 June 2025, 12:00 AM
How to Apply:
Interested candidates are encouraged to submit their applications before the closing date. Join a professional and compassionate team committed to providing exceptional service in the medical pathology field.
