City of Johannesburg: Internships & EPWP Youth Opportunities 2024 / 2025
Company: City of Johannesburg
Location: Johannesburg, South Africa
Apply For City of Johannesburg: Internships & EPWP Youth Opportunities 2024 / 2025
The City of Johannesburg (CoJ) is offering Internships and EPWP youth opportunities to suitably qualified and unemployed youth. The programmes will run for a a period NOT exceeding eighteen (18) months.
The following Opportunities are open for applications:
Internship: Bus Operations and Scheduling
Department: Transport Department
Requirements: Diploma or Degree in Transport Management / Logistics Management
Duties: Daily monitoring and reporting of Rea Vaya bus operations including schedule recording of service demand statistics planning and modelling bus schedules to meet service delivery requirements.Daily monitor and manage the routing and scheduling function of buses. Compile and provide weekly report regarding bus operations.
Skills and Competencies: Good communication skills (verbal, listening and written). Computer Literacy- Microsoft Office Applications- Word, Excel & PowerPoint. Customer complaints and resolutions skills; Good coordination and Organising skills;
Internship: Business Management Support
Department: Human Settlements
Requirements: National Diploma in Graphic Design or a related art or design-based subject or qualification majoring or modules in Graphic Design. Design portfolio and examples of work required
Duties: Create visual communication to convey the department’s messages in an effective and aesthetically pleasing manner. This incorporates several tasks and responsibilities such as using graphic design tools including design software to design and proofread web pages, brochures and leaflets, charts and graphs, flow diagrams, infographics, presentation visuals, illustrations, publication design, cover designs, brochures, posters, logos, event programmes, digital banners, invitations, advertisements, and other communication material. Design or create communication materials through the use of technology, including computer software programmes. Consult and communicate on the design and production of communication materials. Using technology and graphic design tools to create visual products for use of dissemination on the department’s communication platforms.
Skills and Competencies: Strong Computer Literacy and Office applications. Artistic and creative. Familiarity with Computer Applications Technology/Design software. Understanding of HTML, and other web design applications. Planning and organizing. Language proficiency (reading and writing) in English;
Internship: Revenue Call Centre, Customer Services Centre
Department: Group Finance
Requirements: Relevant tertiary qualification at NQF level 6 or Higher (or student enrolled towards at NQF level 6 or higher qualification)
Duties: Provide a high level of Call Centre service, both telephonic and written, using initiative to analyse, identify account queries and process necessary procedures using all available resources in order to resolve revenue related queries on first point on contact, logging and/or escalating all the queries that cannot be resolved to the relevant department, whilst meeting or exceeding targets set by the R & CRM department and the needs of customers. To apply set standard operational procedures in logging of all revenue accounts related queries related to all services officers by the City of Joburg for further processing by the relevant back-end department while queries relating to first time resolution are logged and resolved immediately. Perform specific sequences associated with maintaining electronically based information /data/records.
Skills and Competencies: Computer Literacy- (Microsoft Office Applications). Problem solving skills. Good Time management. Excellent listening and communication skills (verbal and written). Excellent Interpersonal skills. Basic knowledge of billing concepts and functions. Knowledge Retention and recall. Capability to handle pressure. Ability to interpret mathematical information. Attention to detail and accuracy;
Internship: Intake Officer
Department: Group Finance
Requirements: National Diploma / Degree (NQF Level 6 or higher) in Public Administration / Business Administration / Office Administration / Administration / Business Management / Public Management
Duties: Provide effective and comprehensive administrative support and logistical services to Employee Assistance Programme (EAP) unit to ensure the efficiency of the business unit. Coordinate administrative requirements associated with employee assistance Programme functionality. Promote the efficiency of the Employee Assistance Programme. Collate and prepare qualitative and quantitative information for inclusion into specific statutory reports;
Skills and Competencies: Computer Literacy – MS Office Applications. Ability to work well within a team environment. Adhere to confidentiality principles. Professionalism. HR Values and COJ Values. Batho Pele principles.
EPWP – Data Capturers
Department: Health Department
Reference No: STC 006/2024 (EPWP)_Data Capturers
Requirements: Grade 12 / Matric certificate. Youth between the ages of 18 and older (youth preferred).
Duties: Data capturing/completion of client’s records and updating of clients information. Compiling monthly statistics of clients who accessed the clinic. Filing of completed client’s cards in alpha – numeric or chronological sequence and retrieval of files on request from departmental personnel. Make necessary appointments for services using the appointment method in various clinics. Co-ordinate ordering of stationary, clinic records and necessary printed material to ensure adequate supplies within the clinic. Recording discussions and typing minutes of departmental meetings and forwarding to specific personnel
Skills and Competencies: Knowledge of the City’s process, best practices and policies and procedures on Health and Social issues. Numeric and good writing and verbal communication skills. Different uses of electronic devices such as sending emails, using the internet.
NB. People with disabilities are invited to Apply.
EPWP – Queue Marshal
Department: Health Department
Reference No: STC 006/2024 (EPWP)_Queue Marshal
Requirements: Grade 12 / Matric certificate. Youth between the ages of 18 and older (youth preferred);
Duties: Welcome patients and visitors. Assist in giving information and directing clinic clients in various streams and ensure smooth patient flow. Screen patients in the waiting areas. Managing, controlling queues, direct clients to appropriate areas of the facility. Oversee helpdesk and attend to patient enquiries
Skills and Competencies: Knowledge of the City’s process, best practices and policies and procedures on Health and Social issues. Numeric and good writing and verbal communication skills. Different uses of electronic devices such as sending emails, using the internet.
NB. People with disabilities are invited to Apply.
EPWP – General Workers
Department: Health Department
Reference No: STC 006/2024 (EPWP)_General Workers
Requirements: Grade 12 / Matric certificate. Youth between the ages of 18 and older (youth preferred);
Duties: To clean the waiting areas, consulting rooms, offices, kitchens, laundries etc. To ensure that all surfaces used for clinical procedures are cleaned/dusted appropriately prior to setting up of clinic procedure areas. To sort and change soiled linen in all consulting rooms. Empty dustbins and ensure that immediate surroundings of the clinic are kept free of litter
Skills and Competencies: Knowledge of the City’s process, best practices and policies and procedures on Health and Social issues. Numeric and good writing and verbal communication skills. Different uses of electronic devices such as sending emails, using the internet.
NB. People with disabilities are invited to Apply.
How to Apply
NB. Use the links given below to Apply
Internship: Bus Operations and Scheduling
Apply Online for the Internship: Bus Operations and Scheduling
Internship: Business Management Support
Apply Online for the Internship: Business Management Support
Internship: Revenue Call Centre, Customer Services Centre
Apply Online for the Internship: Revenue Call Centre, Customer Services Centre
Internship: Intake Officer
Apply Online for the Internship: Intake Officer
EPWP – Data Capturers
Reference No: STC 006/2024 (EPWP)_Data Capturers
Apply Online for the EPWP: Data Capturers – Job Opportunities
EPWP – Queue Marshal
Reference No: STC 006/2024 (EPWP)_Queue Marshal
Apply Online for the EPWP: Queue Marshal – Job Opportunities
EPWP – General Workers
Reference No: STC 006/2024 (EPWP)_General Workers
Apply Online for the EPWP: General Workers – Job Opportunities