Shop Assistant/Cashier (X9 POSTS) At Ackermans

The purpose of this P27 (Shop Assistant/Cashier) role is to deliver exceptional customer shopping experience through stock replenishment, merchandising, housekeeping and efficient processing of transactions at till points.

If you are self-motivated, passionate about performance and have the high energy level required for this fast-paced, exciting and dynamic retail environment, consider this to be an opportunity to invest and grow your career.

Knowledge Skills & Experience

• Excellent customer service skills

• Communication skills – fluent in English (any other language would be beneficial

• Tenacious

• High energy levels

• Highly motivated and target driven Experience

• Previous retail experience would be advantageous

Key Responsibilities

1. Provide excellent customer service to give customer a great shopping experience – Assist shoppers to find the goods and products that they are looking for – Attend to customer queries / complaints

2. Cashier duties – Process cash and card payments – Process Lay Bys – Process customer refunds – Reporting discrepancies and problems to the supervisor – Till balancing

3. Merchandising – Ensure that stock is correctly priced and displayed – Ensure product availability of the sales floor – Housekeeping – Keeping up to date with promotions

4. Risk – Ensure that products are tagged in line with the company policy – Participating in stock takes – Be on the lookout for shoplifters and fraudulent activities and report any suspicious behaviour to Management

5. Consistently live the Ackermans values & policies and procedures in all aspects of your work.

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