X14 New Casual Betting Clerks Vacancies at Hollywoodbets
X14 Casual Betting Clerks Vacancies at Hollywoodbets (South Africa)
Closing date: Not stated
With Hollywoodbets, You Will:
Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
Grow with our development plans and culture that allows you to further your career
You Bring
- 1-2 years in the Gaming Industry.
What You’ll Do for The Brand
Branch Growth
- Ensure betting boards are updated timeously.
- Updating of memos, card changes, results and scratching’s which occur throughout the day.
- Be knowledgeable on all betting rules, odds and pay-outs.
- Team members must be knowledgeable on confirmation limits and always call the BSC and Events Office before laying a bet over the limit.
- Team members are to inform the Team Leaders/ Betting Manager when they are laying large bets that do not require confirmation.
SEE ALSO: SANRAL: General Workers, Drivers, Constructions Jobs.
Sales Administration
- Manage cash within the branch according to defined processes/procedures and minimize risks, theft/fraud.
- Team members are to be alert to emerging attempts to defraud the company.
Cash Management
- Team members are to ensure they have the accurate float amounts at the beginning of their shift to ensure that balancing occurs at end of day.
- Interim checks must be done within the course of the day with the team leader on duty.
- Ensure that all cash shortages are dealt with immediately, shortages less than R250.00, must be paid back into the Hollywood taking on the same day by the team member.
- Ensure that all shortages and overs are declared to the team leader on duty and correctly recorded on the recon.
Branch Appearance
- Ensure that the branch is always neat and tidy according to Hollywood standards.
- Ensure that your workstation is well-maintained and in good working condition.
- Comply with all procedures to prevent losses to the company, advising your branch /Senior Team
- Leaders promptly of any problems/malfunction with the terminals /equipment/resources (e.g. TV display of results, Off-line).
SEE ASLO: Midvaal Municipality is recruiting for the position of x35 EPWP General Worker
Customer Service
- Ensure to provide good customer service by being friendly, helpful, polite and courteous at all times.
- Proactively address customer complaints and ensure that customers are given positive feedback.
- Build strong relationships with regular customers.
- Create a customer-centric culture within the branch and drive the philosophy of “service with smile” at all times.
Compliance
- Compliance and adherence to the company’s internal control policies.
- Compliance with the code of ethics and escalate fraudulent activities.
- Team members to ensure they are dressed in their correct Hollywood uniform when on duty.
- Credit bets are not allowed to be taken by any team member.
- Team members on duty are not allowed to take bets wearing Hollywood uniform.
- Team members are allowed to take bets as customers when they are off duty and not in their Hollywood uniform.
- Team members are not allowed to be behind the terminal counters when off duty.
- Team members on duty are not allowed to utilize the Limited pay-out machine.
Values
- Actively promote the Hollywood values.
- Live the values and lead as an example to other team members.
What You’ll Bring To The Team
- Demonstrates a good understanding of betting procedures.
- Understand the different betting types.
- Manage income and pay-outs by following the company policies, practices and procedures.
- Show concern for all aspects of the job.
- Maintain responsibility over tasks and have the ability to identify irregularities.
How to apply:
Please note that only team members who meet the stipulated minimum requirements will be considered.
