Business Process Engineer
Location: Sandton, GT, ZA
Company: Capitec Bank Ltd
Purpose Statement
- To function as the interface between the business (Operations and Sales and areas with a direct link to Operations and Sales) and IT delivery teams, to articulate and prioritise the business requirements of new ideas, projects and/or system changes
- To engage in problem analysis and resolution and continuous evaluation of current systems and processes with the objective of creating a unique branch service experience
- To fulfil a cross-functional role by engaging and facilitating effective communication flow between Operations, IT and other support divisions as part of the Business Development Team
Experience
Min:
- At least 5 – 8 years’ relevant experience in processing systems, processes and procedures in a similar environment
Ideal:
- At least 5 – 8 years’ relevant experience in processing systems, processes and procedures in a banking / financial environment
Qualifications (Minimum)
- Grade 12 National Certificate / Vocational
- A relevant tertiary qualification in Engineering – Process or Information Technology
Qualifications (Ideal or Preferred)
- A relevant degree in Business Management
- A relevant tertiary qualification in Business Analysis
Knowledge
Min:
- Knowledge of:
- Project management principles & methodologies
- Business analytics and new developments
- Financial systems & procedures
- System design standards
- Documentation standards (EA as platform at Capitec Bank)
- Process design principles
- Requirements gathering
Ideal:
- In-depth knowledge and understanding of:
- Operational environment
- Capitec Bank strategic objectives (i.e. productivity, profit, efficiency, processes and procedures and client service)
Skills
- Communications Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
Competencies
- Working with People
- Delivering Results and Meeting Customer Expectations
- Achieving Personal Work Goals and Objectives
Conditions of Employment
- A valid driver’s license and own vehicle is required
- Contactable via own mobile phone
- Must have fingerprints which are detectable/recognisable on Capitec Bank’s internal electronic banking system
- Clear criminal and credit record