CALL CENTRE AGENT VACANCIES (X4 POSTS) AT FNB | APPLY WITH MATRIC
FNB invites suitably qualified applicants to apply for their Call Centre Agent Vacancies (X4 Posts). The closing date for applications is the 31st January 2024
JOB DESCRIPTION:
To action incoming or outgoing customer calls, electronic communications and queries as per agreed standard operating procedures to ensure customer needs and business objectives are met.
As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.
ARE YOU SOMEONE WHO HAS:
- Experience in a call Centre environment
- Has experience in Long term insurance customer service
- Experience in assisting clients via email or telephone whereby the customer will give you a clear instruction on what and how they need to amend their current policy
- Has experience in retentions
YOU WILL BE AN IDEAL CANDIDATE IF YOU:
- Have at least 1-3 years’ experience in a long-term insurance call center environment
- Has a matric certificate or an equivalent qualification/certificate
YOU CAN BE A MATCH IF YOU HAVE:
- Have experience in an insurance call center environment
- Good communication skills
- Exceptional telephonic skills
